Graeme Lilley
GM – Distribution
Growth, insurer relationships and strategy.
Join Ausure
Grow your business.
Secure your future.
Ausure supports authorised representatives across Australia with flexible service models, strong governance, established insurer relationships, integrated systems, and a professional team committed to supporting long-term business growth.
If you are considering your next step, planning ahead, or would like to better understand how Ausure can support your business, we welcome a confidential discussion.
Our Story
Join Ausure
Ausure began back in 1996, with founding offices in NSW, Victoria and the ACT. Since then, the business has grown to become one of Australia’s largest and most widely respected financial services companies. Troy Brown, the Managing Director works alongside a strong management team to run the business we are today, a business with robust systems, and a great pride in our professional approach.
Despite its size, Ausure remains a family business in culture and approach, appreciating that our people are a fundamental part of everything the business does for its clients. The majority of our senior staff and many of our Authorised Representatives have worked together for at least 15 and up to 30 years.
Ausure prides itself on its highly professional service to clients. We take pride in treating every client with efficiency and integrity, ensuring every adviser is highly skilled in both insurance products and the personal and commercial needs of farm and business owners.
About Ausure
- Steadfast is a major shareholder, providing Ausure with the financial strength and strategic backing of a publicly listed company. Complementing this, our management shareholders help preserve the culture, agility, and personal approach of a family-owned business.
- Our Head Office is based in Brisbane and is home to our core business functions, including Broking Operations, Finance, Technology & Support, Compliance, Marketing, Claims, and our National Service Team.
- Across the country, our network of offices is led by Regional Directors who provide local support, guidance, and representation to Ausure Authorised Representatives.
Discover the Ausure difference – why brokers choose our insurance broker network
A partnership model designed to support growth, flexibility and long-term success
The Ausure Difference - Discover the Benefits of Joining Ausure
1
Strategic Key PartnersPanel of leading insurer & funding partnerships.
2
Training & Promotion PartnersAccess subsidised training and career development opportunities.
3
Reliability & ConsistencyConfidence through 30yrs of proven stability at Ausure - long term staff, systems, and minimal disruption to Ausure Authorised Representatives.
4
A Family FeelA supportive, relationship-driven network you can rely on - we put you first.
5
Strategic Planning SolutionsWe support our Authorised Representatives achieve their business objectives and goals with hands on solutions and guidance.
6
Focus on Your ClientsWe focus on making things easy and efficient, so you can focus on advice and service.
7
Steadfast BackingStrength, scale, and network exclusive access.
8
Marketing SupportTools and resources to help grow your business.
9
Business MentoringPractical guidance to support growth and performance.
10
Claims SupportStrong advocacy and escalation when it matters most.
11
National Service TeamBack-office support that frees you up to focus on what matters most.
12
Technology & PlatformsAccess to leading systems that streamline your workflow, including debtors management and Insurebot.
13
Placement SupportExpert help with complex or hard-to-place risks.
14
HR & Office SupportPractical support across HR, compliance, and operations.
15
Equity OpportunitiesPartnership options to suit your goals - including partial or wholly owned ventures.
16
CPD & DevelopmentOngoing training and professional development tools.
Why Ausure
Support structured around your business
No two brokerages are the same. Each owner has different priorities, business structures, client needs, and long-term goals. Ausure recognises that and works with each office to provide the level of support that suits the way they want to operate.
Some ARs want to continue running their business with their own identity and established processes. Others want broader support across broking, processing, claims, systems, compliance, marketing, or administration. Ausure provides flexible options that allow you to choose the level of involvement that suits your business.
It is not about applying a standard model. It is about supporting your business in a practical, professional and considered way.
For growth
Access the support, insurer relationships, systems, strategic guidance and operational structure that can help an established brokerage move into its next stage with confidence.
For succession and planning ahead
Explore options such as minority shareholding, joint ventures and strategic support that help business owners plan ahead while preserving the value, identity and legacy of what they have built.
For long-term stability
Ausure provides a stable environment supported by strong governance, experienced leadership, long-term staff and a measured approach to change across systems, platforms and operations.
The Ausure Difference
A network built to support your business — not change it
Ausure combines scale, systems and insurer access with a more considered, relationship-led approach that gives AR businesses flexibility, stability and confidence in how they grow.
Rather than applying a fixed structure, Ausure provides options that allow brokerages to access the support they need while maintaining control of their business and client relationships.
“The support, accessibility and genuine relationships across Ausure made a significant difference to how we operate and grow our business.”
Broker, Ausure Network
Flexible partnership models
Supported, serviced or hybrid options aligned to your business.
Ownership & growth pathways
Options for equity, succession and long-term planning.
End-to-end business support
Broking, claims, compliance, marketing and operational support.
Integrated systems
Insight and SCTP working together to improve efficiency.
Considering your next step?
Submit an enquiry and we’ll be in touch to discuss what could work for your business.
Service Models
Flexible options to suit how you work
Ausure offers multiple service models so AR businesses can choose the structure that best aligns with their resources, workflow and business strategy. Whether you prefer a supported, serviced or combined model, our insurance broker network adapts to your needs.
Systems & Technology
Integrated systems that support efficient broking workflows
Ausure utilises Insight, integrated with SCTP, to support more efficient workflows across quoting, placement and renewals.
This integration reduces duplication, improves consistency and provides access to a broad insurer panel and product suite.
SCTP Platform
Access, integration and workflow efficiency
A connected platform experience that supports placement, renewals and broader insurer access.
Insight + SCTP integration
Broader insurer access
Reduced re-keying and duplication
Streamlined renewals and placement
Ongoing product expansion roadmap
Available Through SCTP
Products accessible via the SCTP platform
Business Package includes discretionary discounts.
Commercial
Business Package
Commercial Motor
Liability
Professional Indemnity
Domestic
Domestic Motor
Domestic Home
Domestic Landlords
Residential Strata
Farm
Coming soon to SCTP
Major release
Regional Support
A state-based team supporting AR businesses locally
Ausure’s Regional Directors provide practical support and access for Authorised Representatives within their state or region.
They understand the needs of AR businesses in their local market and provide guidance, connection and support based on real brokerage experience.
This structure ensures ARs have direct access to experienced local contacts who understand their environment, their challenges and the realities of running a brokerage.
Ausure Regional Directors
Providing local support, access and connection across each state and region.
JL
Josh Legudi
VIC
GC
Rolf Van Dulst
QLD
DN
David North
NSW
DS
David Summers
NSW
LN
Travis Hargreaves
NSW
TH
Jo King
TAS
DB
Rhys Tapper
WA
DR
Travis Miller
SA and NT
Testimonials
Brokers who chose to partner with Ausure
Hear from brokerages across Australia who made the jump and chose Ausure.
“
Partnering with Ausure meant I was able to gain instant traction from a recognition and size perspective. We had every type of support a new business would ever care for — from marketing, compliance, accounting, processing and claims. These guys allowed us to hit the ground running and achieve 5-year goals within months.
David Summers
Ausure Horizon, Newcastle (NSW)
“
The biggest noticeable difference is that we are listened to and get responses. Feedback raised directly with leadership is actually acted on. Everyone shares information and works together to achieve better outcomes.
Gavin Walker
Newcastle Insurance Group (NSW)
“
The support, framework, systems and friendship we enjoy really does mean a lot. From a placements and claims perspective, I don’t know where we would be without them.
Scott Abraham
Ausure Insurance & Finance, Mt Isa (QLD)
“
We chose Ausure because we didn’t want to be just another number. They were the right fit for our business and that alignment has made all the difference.
Grant McRae
McRae Insurance Services, VIC
“
Ausure stood out due to their outstanding support and solutions-focused approach. Their professionalism and knowledge allows us to better serve our clients.
Andrew Wong
Lion Insurance Services, SA
“
There is a really strong sense of community within the organisation and the support services are wonderful. I couldn’t see myself anywhere else.
Alex Dunbar
Dunbar Insurance, WA
“
We have been able to achieve the growth we wanted while having the support needed to get there. The people and culture made it the right decision.
Gaye & Josh Legudi
Ausure Insurance Services (VIC)
Key Contacts
Meet Your Onboarding Team
Support across onboarding, compliance, broking and marketing.
Adam Sloan
GM – Business Development
Onboarding and AR growth support.
Christine McLean
Project Manager
Implementation and onboarding support.
Craig Barnden
Compliance Manager
Compliance and governance.
John Mills
Broking Manager
Broking and placements support.
Indiana Wagstaff
Marketing Brand Coordinator
Marketing support, brand assets and campaigns.
Ausure Strategic Key Partners
Strong industry relationships that support better outcomes
Ausure works closely with insurer, funding and training partners to support market access, stronger escalation pathways and practical outcomes for AR businesses.
Insurer Partners
Established insurer relationships and broad market access.
Premium Funders
Funding relationships that support flexibility and payment options.
Training & Promotion
Partners that support business capability and growth.
Steadfast Backing
Scale and stability, with a relationship-led approach
As part of the Steadfast Group, Ausure brokers have access to a wide range of tools, services and exclusive benefits, including SCTP, Steadfast Direct, specialist helplines, broker tools and additional group benefits.
This provides financial strength and long-term stability, while Ausure’s management structure helps preserve the characteristics of a connected, supportive and relationship-focused network.
Access to broader market strength, established tools and long-term confidence, combined with the connected and supportive approach that defines Ausure.
Group Strength
Scale, tools and broader network benefits
Integrated Access
SCTP and Steadfast Direct within workflow
Ausure Approach
Supportive, connected and relationship-led
Community & Culture
A connected network built on genuine relationships
At Ausure, relationships matter. One of our strongest points of difference is the way we stay connected with our brokers throughout the year — not just through systems and support, but through genuine, long-term relationships.
Conferences, networking meetings, Emerging Talent Day, industry events and social gatherings all play an important role in bringing our group together. These touchpoints help create a network where ARs feel supported, connected and part of something broader.
Face-to-face connection through events, conferences and networking meetings
A collaborative culture that values relationships, trust and accessibility
A network where support feels personal, practical and ongoing
Ausure Camping Trip
Ausure Conference
Emerging Talent Day
Networking Meetings
We can’t wait to welcome you on board!
At Ausure, we pride ourselves on our old school family values. We are committed to you, your business and your staff, and make it a priority to assist where we can. Throughout the year, Ausure hosts a number of events that allow us to connect, network and learn from each other.
Networking Meetings
Key updates from Head Office and partners, plus valuable opportunities to connect and engage with branches across the country.
Emerging Talent Day
Focused on education, leadership and career development for under 35s in the industry who show promise or strong leadership qualities.
Ausure Conference
An annual conference bringing our network and industry partners together in different locations around Australia.
Ausure Camping Trip
A much-loved social event bringing branches, head office, insurers, agencies, funders and families together for a fun-filled weekend.
Frequently Asked Questions
Questions about joining Ausure
What support does Ausure provide to AR businesses?
Support can include compliance, broking, claims, systems, administration, marketing, strategic planning, operational assistance and access to centralised resources depending on the model that best suits your business.
Can I continue to operate with my own brand and business structure?
Yes. Ausure provides flexible support models. Some businesses continue operating with their own brand, processes and structure, while others choose to leverage more of the Ausure brand and centralised support.
Does Ausure offer options for succession planning or investment?
Ausure can support strategic planning through options such as minority shareholding, joint ventures and assistance around book acquisition opportunities, depending on the needs of the business.
What systems does Ausure use?
Ausure uses Insight integrated with SCTP, supporting more efficient broking workflows across quoting, placement and renewals, together with access to additional insurer platforms and tools.
Who should I contact for a confidential discussion?
Graeme Lilley and Adam Sloan are key contacts for confidential discussions regarding opportunities, structure and the onboarding process.
START THE CONVERSATION
Questions? We're here to help.
Graeme Lilley
GM – Distribution
For a confidential discussion about joining Ausure.
Adam Sloan
GM – Business Development
Speak with Adam about opportunities, structure and the onboarding process.
Contact us for a confidential discussion about partnering with Ausure
Discover why more Insurance Brokerages are choosing Ausure
If you are considering your next step, planning ahead, or simply want to better understand the Ausure model, we welcome the opportunity to speak with you.