News

There are now 23 podcasts available to stream on Spotify, each one under 30 minutes. John and Mick use the platform to discuss their views and valuable insights on the latest industry updates and news affecting Australian Insurance Brokers – ranging from ‘what general advice means’, client placement and operational planning all the way through to remuneration transparency and the importance of getting to know your client.

Ausure is pleased to announce that as of 15.6.22, one of Ausure’s largest Corporate Authorised Representatives, ABICO Insurance Brokers has acquired Ausure Macarthur.

Darren Free, Claims Manager at Ausure, shares his top 3 tips to ensuring a smooth claims process.

It seems that everything we purchase these days is becoming more expensive and farm insurance is no different. It’s generally down to supply and demand.

Public liability is a big deal. If a client visits your business or your employees visit client sites you are at risk of a third party claim – that claim may be for personal injury or property damage.

Meet Leticia Rees who has successfully grown her insurance broking business, Ausure Coastal, in NSW and beyond. She also received the prestigious Achiever Award from the Ausure group, recognising her professionalism, growth and success as an insurance adviser.

If you operate a small business within the trades or services industry, it’s likely you have equipment integral to the everyday running of your business. Insurers are seeing a sharp rise in tool or general equipment theft. Without your tools, getting on with the job can be impossible. Not to mention the expense of having to replace tools or stock.

The COVID-19 pandemic has impacted businesses around the world in different ways. Here in Australia, the insurance industry – and the companies it protects – have seen new costs and challenges. Nick Dendrinos, NTI’s Head of Motor Portfolio, took time out to explain how the industry is travelling and how businesses can make sure they’re ready for the challenges ahead.

Production and supply chains are constantly yo-yoing in the midst of Covid-19life. From a digital perspective, Cyber supply chains are complex series of interactions across the lifecycle of all products and services used by an organisation.

In the aftermath of the recent flood catastrophe, many property owners came to the realisation that they may not have the correct cover in place, leaving them unable to make a claim and out of pocket.

When considering Insurance for a transport business most go directly to a Comprehensive conventional policy without considering alternatives. Whilst the products on the surface look the same, the way they are managed can have huge impacts on future premiums and the businesses themselves.

There are seasonal implications for insurance though and whilst you are sitting on that tractor it might pay to mull them over.

2022 marks an exciting new chapter for Ausure and Business owners who choose to be part of our dealer group.
With our leading-edge technology capabilities and functionalities, the digital sales strategy well and truly underway, and more access to services and support initiatives than ever – now is the time to join Ausure.

Ausure insurance brokers are trusted professionals and know the right questions to ask based on your business and leisure portfolio as well as individual circumstances.

Ausure Management used the Steadfast Convention as an opportunity to catch up with some of our Brokers. On Saturday night, Ausure hosted a Cocktail Dinner for brokers and staff, as well as our Key Insurer partners – QBE, Hollard, NTI and CGU, attending the Convention.

Through its partnership with 247 Systems, Ausure has released automated quoting software in the latest version of its digital program. The project is aimed at improving the efficiency of their AR’s and broking staff.

Ausure is proud to acknowledge our NPS customer services scores have been outstanding and one of the leading scores we have seen in the insurance market.

Have you recently renewed your insurance? Did you wonder why it seems more complicated and insurance cover is trickier to get? You’re not alone.

Reflecting on all the change the industry has been through in the past few years, I firmly believe at Ausure we got this, because we are among the strongest in the business (brokers across the country and head office teams) working together, achieving all we’ve achieved so far. We can break down each change that comes up into practical, approachable pieces. Here’s to a strong and prosperous 2022.

Time is a testament to how good relationships are. If you treat people the right way, they’re more likely to stay in touch. Evidence of friendships and trust that have lasted the test of time can be found in abundance among the Ausure family of AR’s, many of whom have known each other since the inception of Ausure (and AFM) 25 years ago and even far beyond that.

David Beard, Managing Director of Coastsure Insurance Brokers, Nerang, QLD, and Authorised Representative of Ausure Insurance Brokers, responds to winning this highly prized award.

Every year Ausure staff are given the opportunity to receive a list from a child. When the lists starts rolling in, you can feel the buzz of excitement throughout the office as the staff ‘aka elves’, eagerly read through their given list and share their child’s wishes with other staff in the office. This year, Ausure staff have made sure 30 disadvantaged children will have something to open on Christmas morning.

Ausure Insurance Brokers is delighted to announce a multi-award winning office has won yet another award, this time recognising their community care. Congratulations to *CPR Insurance Services* for winning *Best Community Engagement Program* in the Insurance Business Australia Awards for 2021.

“Excellence, professionalism, innovation and caring family values are the essence of what Ausure has been about since the company started 25 years ago. We are proud of all the people in our network of 233 insurance brokers situated in 112 locations across Australia and New Zealand,” says Graeme Lilley, Ausure General Manager – Distribution

“We are seeing reports about predicted shortages or supply chain issues with some farm inputs such as fertiliser,” informs Ausure Insurance Brokers Rural & Distribution Manager in WA, Grant Brokenshire.

“Farmers are being encouraged to order early, incentives are being provided for early delivery (requiring storage on farm) and the values of those inputs are rising.”

“There are also reports of more harvested crops (including hay, grain, and seed) being stored on farm,” explains Brokenshire.

For the past 25 years, the Ausure Group has strived for excellence, professionalism and innovation. We are proud of our network of 233 insurance brokers situated in 112 locations across Australia.

10 Easy steps to keep your home safe while you’re on holidays. Make sure you follow Ausure’s safety checklist to help ensure your home stays safe these holidays!

Despite the challenges of Covid which have hit many businesses and industries hard, there are some businesses which have continued to grow.

Ausure insurance brokers have been working even harder than before, finding innovative ways to stay in contact with clients, even during restrictions, and continued to strive to service clients’ insurance and risk management needs in the most professional, caring and dedicated manner, as they have always done.

Change is coming to the insurance broker world, and at Ausure we are lucky to be at the leading edge of that change.

Ausure and 247 Systems is delighted to be named a 5-Star Insurance Innovator for 2021 by Insurance Business.

One of Ausure’s largest AR’s, Ausure Coast and Country, has added to their growing list of service locations by opening it’s door in Cooroy, on the Sunshine Coast in Queensland.

Ausure is delighted to announce two members of our team have been honoured with selection to participate in Hollard’s Aspire Women’s Leadership Programme. Ellie Laidlaw is Chief Financial Officer for the Ausure Group and Liz Alexandre leads the Broking Team at Ausure Insurance Brokers Brisbane.

How Ausure broking & claims expertise turned around an insurance claim denial.

Ausure announces expansion of its underwriting business capabilities which will enhance the benefits already provided to Ausure insurance brokers and their clients.

Websites. Almost every business has one, but chances it’s not something you pay much attention to other than updating the odd telephone number or adding a new staff member. 62% of consumers will disregard a business if they can’t find them online.

Let’s face it, Insurance Brokers aren’t exactly considered a hot topic. Unlike clothing brands or the big 4 banks, there’d be very few people that can rattle off Insurance Brokers names off the top of their heads… so what do people do? They search. Being visible on search engines is the most important thing you can do for the benefit of your business.

We can celebrate some of the innovations that have come out of the pandemic. Over the past 18 months, Ausure has pivoted, creating a new desktop Audit process that has allowed us to continue uninterrupted while on-site compliance audit visits were not permitted. This process has proven very effective and allowed us to complete annual audits of every Ausure office in record time.

As you prepare for summer, here are some vital insurance tips for farmers to consider to reduce risk.

If your clients have a public liability policy but not for environmental liability they may face major losses. A major issue is first-party clean-up costs not just the perception of third-party damage and injury. It’s not just the obvious occupations that have an environmental liability risk, it can be property owners, hotel operators and even tradies such as landscapers.

Who will win Ausure’s Award of Excellence for 2021? Excellence, innovation and family values are the essence of what Ausure has been about since the company started 25 years ago. We are proud of our network of 233 insurance brokers situated in 112 locations across Australia.

Here are some expert tips from an Insurance Broker to help you understand Liability Insurance on your farm. Consider what may or may not be covered by your farm insurance package. Has anything changed on your farm? How does this currently affect your farming activities and relevant cover? This article aims to help equip you to have those important discussions with your Insurance Broker to ensure you choose the best and most up-to-date insurance protection for your farm and livelihood.

Insurance is going through some historic changes at the moment. So, I thought a little summary of what we’re going through may help you make decisions to cover yourself correctly AND save some coin.

Firstly, do you know what a hard market and soft market are in General Insurance? Do you know which one we are in right now?

Generally, a hard market means your premiums could be higher and a soft market is the opposite. Right now, the insurance market is probably in the hardest market for a long, long time.

In Australia, prior to recent events, up to 31% of us had the ability to work from home or remotely from the office! A lot of insurance brokers have gone digital with their files, need to work on the road when visiting clients and provide a lot of client’s paperwork by email. So, work from home, in our industry is a whole lot more accessible.

Since covid lockdowns, we’re all getting pretty used to working from home. You might have followed best practices, to begin with, but like many things, we can all let good habits slip. So, if this is the case, here’s an easy refresher to bear in mind.

For small business owners and marketers, it is becoming increasingly harder to capture potential client’s attention, not just because of the saturated advertiser market but also the changing media environment.

Ausure introduces Wilson Insurance – Your local insurance broker in Bowral

The market for farm insurance is obviously hardening and whilst there are a number of insurers and agencies offering cover, farm insurance is becoming more difficult to place as those insurers become more selective.

We all know bad things happen. Fires, theft, floods or cybercrime can destroy businesses and livelihoods. Having the right insurance cover in place to help protect your assets and minimize risks is vital. It is often when devastating events happen, that people realize just how valuable their insurance broker can be.

There are solid reasons why insurance broking businesses chose, trust and remain with Ausure.

We asked Ausure’s Graeme Lilley, GM of Distribution, who assists offices around Australia: What attracts brokers to Ausure?

Have you ever picked up an insurance document and thought “who wrote this?” Sometimes it may seem these documents were written by a team of scholarly professors in English, Latin, Physics, Maths and Philosophy.

6 great reasons to join Ausure
Big enough to have influence, small enough to care.
We are large enough to have substantial clout in the industry without losing the personal touch. Ausure is one of the largest licensees in Australia and has been operating for 25 years.

Imagine your insurance policy was a car. Stay with me…You go to the motor vehicle showroom to buy a shiny new car and discover there are multiple versions of the one model.

Are you covered? – Mice Plague, Vermin Damage, Pet Damage The mice plague in rural areas of NSW is well-reported and may last for a… Read More »Are you covered? – Mice Plague, Vermin Damage, Pet Damage

How does consumer stockpiling affect your insurance?  By Mick O’Bree, GM – Operations for Ausure Insurance Brokers In 2020, as Covid lockdowns hit, people from… Read More »How does consumer stockpiling affect your insurance? 

Changes to your circumstances and how it affects your Insurance. Have you ever had a change to your circumstances and considered“how does this affect my… Read More »Changes to your circumstances and how it affects your Insurance.

The National Service Team An Ausure Initiative to Support our Brokers Ausure continually look for new ways to support our brokers. The National Service Team… Read More »Ausure National Service Team

Underinsurance in farm policies: False economy or valid strategy? The rising cost of insurance is an issue for most farmers. Severe weather has resulted in… Read More »Underinsurance in farm policies: False economy or valid strategy?

Fortem Underwriting Ausure’s Competitive Advantage Amongst the vast panel of insurers available to the group, our brokers have access to Fortem Underwriting. Fortem provides policies… Read More »Fortem Underwriting

Ausure Key Partners Ausure works with a large group of insurers and underwriting agencies in Australia. Often, our Authorised Representatives will look to place business… Read More »Ausure’s Insurer Key Partners

Ausure, one of Australia’s largest networks of Insurance Brokers and AR Groups has acquired Insure 247. With this acquisition, Ausure gains a greater presence in… Read More »Ausure’s Bold Digital Strategy Outlined

When you should tell your broker about changes Did you know that you need to notify your Insurance Broker if you make even minor changes… Read More »Avoid Trouble at Claim Time

Ausure Insurance Brokers (WA) has always had a strong presence in Mandurah but has now expanded its footprint with the opening of a new office… Read More »Ausure opens hub office in Perth

Small business owners tend to be born optimists with little inclination to think about what could go wrong. That’s why it pays to have an… Read More »Own a Small Business? Here’s why you should consider using a broker.

Ausure would like to introduce you to your local insurance broker in Mackay, Adelle Ripps! Adelle looks after clients in Mackay, Rockhampton and Charters Towers. Adelle… Read More »Mackay, Rockhampton and Charters Towers – Meet your local broker, Adelle!

The good news is that farmers have more options than ever before to protect crop investments. Some insurance products are simple and easily available, while… Read More »What you need to know about Crop Insurance for 2019

You’ve got your tools, you’ve got your ute, you’ve got your ABN. You’re all set, right? Not so fast. It’s important to cover your back,… Read More »What insurance does a tradie need?

Ausure would like to introduce you to your local insurance brokers, George and Paulette, who have been servicing Sutherland Shire and surrounding areas for a combined 45… Read More »Southern Sydney: Meet Your Local Insurance Brokers, George & Paulette

Primary producers spend a great deal of time developing strategies to maintain the viability of their business. Very few businesses are subject to the same… Read More »Balancing the Risk

Have you heard of Cyber Insurance? Does your business use the internet, have work smart phones and/or laptops, or even memory sticks? If you do… Read More »Cyber Insurance – Protection for a ‘Digital Fire’

Ausure is pleased to announced the appointment of Michael Cullinan to the role General Manager – Sales. Michael has spent 10 years with Ruralco as… Read More »Ausure Pty Ltd Announces New Appointment