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Claims Coordinator

Ausure we care Insurance Broker
Brisbane, QLD
Full time

Our team is expanding and we are seeking enthusiastic Claims Coordinator to join our fast-paced office in Brisbane. 

This is a great chance to work with an experienced team and further your career.

Does this sound like you? If yes, we want to hear from you!


  • Management and negotiation of claims, including communication with insurers.
  • Supporting clients with enquiries
  • Providing an excellent level of customer service to all our stakeholders
  • Managing a high volume of claim cases from lodgement to finalisation
  • Professional written correspondence, including reports and email
  • Deliver a highly empathetic customer service experience

We are looking for
 a good mix of the following skills, knowledge & experience

  • At least 12 months of experience in Insurance (preferred but not necessary)
  • A strong work ethic
  • Strong verbal and written communication skills 
  • Attention to detail
  • A commitment to exceptional client service 
  • Strong time management skills including the ability to multitask 
  • A friendly disposition and a commitment to being part of a team environment


Ausure is one of Australia’s largest providers of insurance broking services and is not owned by a bank or insurance company. With offices across the country, our team of insurance advisers strive to provide exceptional customer service, quality advice and a range of insurance products to its valued customers.

Benefits for being part of the Ausure Group

  • Attractive remuneration package 
  • RDO option
  • Travel Insurance
  • Onsite training, support and development
  • A friendly, close knit and supportive working environment
  • Career Growth – Work-Life Balance – Cutting Edge Technology


Please submit a covering letter detailing your interest and an updated version of your CV.  

Please no external recruitment agency contact

Does this sound like you?

If you tick any of these boxes, we can’t wait to hear from you!
Click ‘Apply On Seek’ or fill out the form below. 

Let us know if you're interested.

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