Ausure City & Rural team expands their presence in South Australia and NT
News highlights:
- Ausure City & Rural in the Barossa Valley has recently purchased an insurance broking business with clients in and around the Adelaide area, The Riverland, as well as Alice Springs. These businesses were purchased from DPR (Adelaide) Insurance Broker’s Dennis Rebbeck who will assist with the smooth transition of clients.
- The team has also relocated head offices from Gawler to Tanunda in the Barossa Valley, South Australia. “This is a growth area for us, moving into Tanunda where there are no other insurance advisers, plus some good wine! Pop in for a coffee to see the team at 49 Murray Street (next to the Tanuanda Hotel and across the road from Brown’s Donuts). With the addition of the Riverland Insurance Brokers portfolio, we also have an office in Loxton,” says MD Travis Miller.
- They’re also excited to announce new team members: Matt Miller has joined Ausure City & Rural as an Account Executive and comes to us with over 24 years’ experience at CGU and has experienced all classes of insurance and in particular the SME & Corporate segment. During this time, he has been a local Business Development Manager, Underwriter and held a role servicing Brokers at a National level.
- The team’s new Broker Assistant is Ben Smith who has 20 years’ experience at an insurer, dealing with International Brokers.
“We’re looking at developing our business in all areas. I’ll continue to service rural & regional South Australia, focusing on growth in the rural insurance sector, while Matt will be expanding our corporate and commercial side of the business and the management of the DPR transition.”
The Miller brothers have a family history in the industry. It turns out insurance runs in their genes.
“Our Pop (Grandfather) ran a successful AMP Business in regional SA, an uncle took this business over whilst another uncle has been at WFI for 25-30 years. Our father, Dale, was also in the industry for 40+ years. So, we should have started a family brokerage earlier!”
When asked what factors have contributed to the growth and success of Ausure City & Rural, Travis says “We really do put our customer first with remarketing renewals, lodging & managing claims. We’ll meet clients where they’re at – at their kitchen table, business or boardroom.”
“We are here to make insurance clear and easy for our customers by giving the correct advice, letting them know what they need to be aware of.”
“I really enjoy the ‘family business’ feel to being part of the Ausure Group. I also value our partnership as Ausure is always there to assist or provide advice when needed. Can’t forget the excellence of our Debtors and Compliance procedures either.”
“I enjoy my role as an insurance advisor, meeting all types of people across South Australia and ‘trying’ to educate them on the insurane broking industry and how it works. We all come across the clients/people that want their premiums back in claims or think insurers put premiums up every year just make huge amounts of money without knowing about the re-insurance programs, insurer investments, loss ratios, etc.
“Recently I had a funny moment, I had a client tell me they gave me a NPS score of 4 because they didn’t want us to get high ratings and get too busy to look after them…..whilst frustrating it was still a nice thing to know.”
3 Insurance Tips:
1. If you can’t afford to lose it, insure it!
2. Get a broker to represent you, not an agent to represent the insurer.
3. Don’t buy direct until you have read the PDS from front cover to back cover.
“If anyone tells me they don’t think insurance is necessary, I usually just remind them that we all buy a lotto ticket expecting to win but with insurance we think “it won’t happen to me.”
Travis Miller lives in the Barossa and is an active part of the local community, getting involved with supporting local happenings and events. Ausure City & Rural has done fundraising for charities such as entering a bash car for the Royal Flying Doctor (4 years) and a river run by boat for Novita Children’s Services (3 years). Travis is also on the Executive Committee for the Barossa District Football Club and an Assistant Coach at the Central District Football club for the SANFLW. They are also a sponsor at the Tanunda Pines Golf Club and Royal Adelaide Show (Sheep & Cattle judging).
About Travis Miller, Ausure City & Rural’s Managing Director: Travis Miller has been in the industry for over 20 years, working in various roles as Underwriter at Vero, as an Agent of an Insurer and the past 15 years as a Broker.
In his time in the industry, Travis has found his niche as a Broker relishing in the role and working hard for his clients. Travis believes “as an Agent you are a salesperson for the insurer, as a Broker you have the interests of your client at heart and use the insurance market to find the best solution for them”.
Travis founded Ausure City & Rural Pty Ltd in 2018. He now manages the business and continues to service the loyal clients that have been with him for many years. Outside of work, Travis is involved in 2 local Football Clubs (Barossa District Football & Netball Club and the Central District Football Club), enjoys a round of golf (time permitting), getting away in the Caravan with his wife Skye and their 3 children (which he admits…he needs to find more time to do) and enjoys a good red wine.
Travis is an Associate of the Australian and New Zealand Institute of Insurance & Finance (ANZIIF) and a Certified Insurance Professional (CIP).
About Ausure City & Rural :
Based in Tanunda, Travis Miller looks after clients in the greater Adelaide area and across South Australia & Alice Springs.
Ausure City & Rural live, work and support local communities and are committed to supporting other associations and charities. We have strong connections across rural & regional Australia and pride ourselves on good customer service and always willing to help. We want to be there to assist people in times of trouble and are proud to provide tailored advice to suit individual requirements when the time is needed. We are associated to Ausure Pty Ltd and Steadfast who assist in providing the National Strength to our company allowing us to provide the local service.
Using an Ausure insurance broker means that you have someone working for you to find the most appropriate cover at affordable premiums. But most importantly – you have someone fighting for you at claim time.
Ausure City & Rural prides itself on highly professional service to clients. We take pride in treating every client with integrity and efficiency, ensuring every adviser is highly skilled in both insurance products and the personal and commercial needs of farm and business owners. Ausure City & Rural advisers are fastidious believers in good old fashioned “service”, personalised to their clients and local in their approach.
Every business is a little bit different, so it makes sense that their insurance needs are a little different too.
Why choose Ausure City & Rural?
Our combined resources deliver local knowledge and experience with national and global market strength.
We are an authorised adviser of Ausure Insurance Brokers and have access to a vast range of Insurance companies who can offer a large range of insurance products. Combined, the staff at Ausure City & Rural, have over 85 years experience in the insurance industry, with extensive product knowledge in all areas of General Insurance.
Backed by Ausure and Steadfast:
When choosing Ausure City & Rural you benefit from the combined size and security of Australia’s own Ausure Insurance Group and Steadfast Insurance Group. Ausure is one of Australia’s largest insurance broking and advice companies with more than 230 authorised representatives in more than 110 offices nationally. Ausure is part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course, competitive pricing. And when the time comes and you need to make a claim, you will have the backing of Steadfast behind you.
Contact Ausure City & Rural today:
49 Murray Street,
Tanunda SA 5352
Email – ausurecityrural@ausure.com.au
Office – 08 8522 3600
Travis – 0457 536 424
Matt – 0417 867 963