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AUSURE AWARD OF EXCELLENCE WINNERS: Coastsure Insurance Brokers, Nerang, QLD
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Ausure Insurance Brokers announces top achievers for 2021

“Excellence, professionalism, innovation and caring family values are the essence of what Ausure has been about since the company started 25 years ago. We are proud of all the people in our network of 233 insurance brokers situated in 112 locations across Australia and New Zealand,” says Graeme Lilley, Ausure General Manager – Distribution

“This year’s awards certainly highlighted the professionalism of the Ausure branches. We’ve always worked hard as a Group on professional education and exceptional customer service standards which continues to enhance our standing as a trusted adviser group in Australia and New Zealand.

“Special mention to David Beard and Rolf Van Dulst and the entire Coastsure team on the Gold Coast for an exceptional year. Coastsure has concentrated on improving the business operationally, professionally and financially over the past 18 months. Congratulations on the immense improvements you have implemented to make you worthy winners of this prestigious award.”

We are delighted to announce the winners of the Ausure Awards for 2021.


This award is presented to an Ausure branch that performs the best in a comprehensive range of criteria. It’s a highly prized honour for branches to win this top award and in years gone by the winners have been announced with much excitement and delight at Ausure’s annual conferences. This year it was announced at the Ausure Virtual Catch-Up which brought offices together from across Australia.

This award is often referred to internally as the Jim Mcilveen Award of Excellence. This honours insurance veteran Jim Mcilveen, the man who inspired Ausure Founder Wayne Brown to “Have a Go” and who is credited as being a guiding influence on Wayne and the Ausure culture during the early formation of Ausure.

The Award of Excellence highlights the family values of loyalty, integrity and caring (helpfulness) and professionalism which were vital for a business to succeed. These values have been at the forefront of what Ausure is about for the past 25 years.



“Despite the challenges of Covid which have hit many businesses and industries hard, Ausure insurance broking businesses have continued to grow.
Ausure insurance brokers have been working even harder than before, finding innovative ways to stay in contact with clients, even during restrictions, and continued to strive to service clients’ insurance and risk management needs in the most professional, caring and dedicated manner, as they have always done.

Ausure brokers strive to provide excellent service to their clients. However, with insurance prices increasing and insurer risk appetite changing, this has presented increased challenges. In this hard market, insurance brokers have needed to spend significantly more time on each client’s insurance programme in order to minimise insurance cost increases and maintain appropriate levels of cover, wherever possible, for their clients.

However, it hasn’t been all doom and gloom, as some client’s assets, businesses and industries have actually grown and flourished which has increased their need for insurance expertise.

Ausure businesses have knuckled down and many have continued to grow and thrive, despite all the challenges and uncertainties of the past two years. This is a testament to the dedication, resilience and professionalism of Ausure brokers,” reports Graeme Lilley, Ausure General Manager – Distribution


The winners of the Ausure Awards for 2021 are:


The list of professional criteria on which a branch is assessed is a long one. It includes factors such as the family values of loyalty, integrity and caring, as well as excellence in client service, steady business growth, personal development and training, communication, compliance and overall professionalism.
Winner: Coastsure Insurance Brokers, Nerang, QLD
Finalists: ABICO Insurance Brokers, Wollongong, NSW and Ausure Unified Insurance Brokers, Toowoomba, Gatton, Warwick & Beaudesert, QLD

Winner gets their name engraved on the floating Award of Excellence Shield and $3000 gift voucher compliments of Ausure.


Proudly sponsored by Lion Underwriting:
The award is presented to the branch with highest growth in earnings for the FY2021 compared to FY2020. The branch must have been with Ausure for at least 2 years and have a minimum income of $150,000 in FY2020.

Winner: Ausure Insurance Broking Services, Young, NSW (Sam Hunter)
Finalists: MBJ Insurance Solutions, Sunshine Coast & Brisbane, QLD and Tebbutt Furlong Broking House, Central Coast, NSW

Winner receives the Lion Underwriting floating trophy and $1000 gift voucher compliments of Lion Underwriting.


Proudly sponsored by QBE:
This award is presented to a young individual who demonstrates an outstanding level of professionalism and integrity. To be eligible for this award the candidate must be 35 or younger and an appointed Authorised Representative of Ausure. The candidates must continuously demonstrate commitment to teamwork, professionalism, integrity and continued self-development. They are seen as being an asset to their business and uphold the values of being a respected insurance broker.

Winner: Leticia Rees – Ausure Coastal, NSW
Finalists: Madeline Chamberlain – Ausure & Rutherford Street Insurance Services, Victoria and Daniel Weir – Metsure Insurance Brokers, QLD

Winner receives an invitation to attend the QBE Insure Your Business Success Course.

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