Ausure provides a tailored solution for AR’s exploring a change of licensee or Broking Group.

2023 is already proving to be a challenging year for many Insurance Brokers, especially for those whose licensee or Broking Group have introduced changes that can adversely affect their businesses.

Change however, isn’t always a bad thing and can push business owners to explore other offerings in the market that can better support their businesses, clients and staff. Ausure has a proven track record of appointing and onboarding large and small AR’s, AR Groups, start up AR’s and brokers looking to give up their licence to become an AR.

The entire process is made as stress free as possible with Ausure management and staff providing hands on guidance, processes and training throughout the whole process. Systems, compliance, finance and broking training is provided face to face in the AR’s offices, underwriters and premium funders contacted to transfer accounts and the scheduling and arranging the transfer of data is arranged by our technology team.

Nothing is left up to chance with comprehensive checklists and timeframe guidelines provided to ensure peace of mind. Ausure manages the entire process which ensures a seamless transition that is as stress free as possible.

In 2009, Ausure onboarded 32 Suncorp Corporate Agents when Suncorp announced they were closing their Corporate Agents distribution channel.

The Corporate Agents were forced to become authorised representatives and find a new dealer groups for their business, quickly. Ausure identified this as an opportunity as many of the Corporate Agents had large Farm books which Suncorp was not going to be offering renewals. Ausure had its own Farm Underwriting Agency at the time and Ausure was able to provide a quick solution for all the Corporate Agents farm clients. This gave Ausure a competitive edge over everyone else. Ausure management flew all over the country providing hands on training on becoming an AR and what was required from a compliance point of view compared to their previous role of being a corporate agent. Systems training plus insurer technical wording training was also provided.

The work involved was no easy feat – but the Ausure team was dedicated to making the move as seamless and stress-free as possible for the new AR’s.

Ausure also arranged for a training provider to provide Tier 1 training and assist everyone in obtaining their Tier 1 Insurance Broking qualifications.

“The simultaneous onboarding of 32 new broking businesses meant staff were working around the clock. Every department worked together to get it done. The process involved setting up email accounts, insurer accounts, sunrise accounts and setting users up on systems – we had to drastically expand our IT network to cater for the growth. But that was only the start – these corporate agents were not insurance brokers and Ausure ensured we provided comprehensive training to the offices not only on systems and compliance – but what it means to be an insurance broker (acting for the client, rather than the insurer).” Graeme Lilley, GM Distribution at Ausure.

Newcastle, which was the Ausure head office at the time – had one mission only. To set up 32 offices, yesterday, and make them qualified, quality, trusted insurance experts. Ausure used their strong insurer relationships to ensure the new onboarded brokers received training and support from the underwriters.

“We gave each of our insurers a list of the brokers and asked them to ensure they reach out to each one, introduce themselves and educate them on what type of business the can place. Our first conference since the onboarding, allowed insurers to provide in depth presentations to the new AR’s to further upskill them.”