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Ausure recognises CGU support with Supplier of the Year Award

When we deal with good people, then really good things can happen. This was the sentiment expressed when Ausure announced CGU won Ausure’s Supplier of the Year – Large Insurer Award for 2023.

“CGU’s support of Ausure has helped achieve favourable outcomes for so many of our clients. Without the support in underwriting and claims, Ausure would not be able to offer the professional and personalised service we pride ourselves in.”

“Ausure clients deserve the best and having a partner like CGU helps us deliver excellent service that they expect, says Ausure’s Graeme Lilley.

“Congratulations to CGU on winning Ausure’s Insurer of the Year award for 2023,” commented Ausure Broking Manager John Mills.

“Ausure insurance brokers from across Australia have voted and I am firmly with them on this very worthy winner in CGU. 

Our relationships with their executive, broker advocates, underwriting and claims staff shows continued connection and strength.  

As a valued key partner, I really feel they go out of their way to assist where they can.  It’s not just a transaction, it’s a relationship.  

I’m a big believer when we deal with good people then really good things can happen and we all work together for the common good of our Brokers and most importantly their valued clients.”

CGU’s Executive General Manager, Damien Gallagher says, “To be recognised by the Ausure group with this award is a testament to the efforts of our Claims, Underwriting & Broker Relationship Teams who are squarely focussed on supporting our partnership. 

It is our ambition to continue doing better and being better, so we can achieve our mutual growth aspirations and become Ausure’s insurer of choice.”

Madi Ward, CGU’s Principal of Broker Relationships says, “In 2021 CGU re-shaped its business around our broker partners, dedicating a “vertical” in our structure that encompassed Ausure as a key stakeholder we wanted to grow with.

An early goal was to maximise communication within Ausure’s networks as widely and as often as possible. 

Ausure generously opened multiple channels to share CGU content, insights, and information across a range of topics via their Community page, the Ausure Broker Magazine, and various marketing initiatives.  Through these we’ve been able to showcase the expertise and capability that sits within our underwriting teams, connecting brokers to our underwriters to share appetite information and open up new business opportunities.

CGU’s commitment to remaining consistent whilst focussing on profitable, sustainable growth has been a significant driver behind this.  It is our ambition to continue on this journey with Ausure – partnering for the future, not just the here and now.

We’ve genuinely enjoyed the supportive nature of the relationship we share with the Ausure network.  It feels like we’re part of one big family, and I am honoured to be a part of it. 

Winning this award was the unexpected icing on the cake.  It was truly humbling, and we are excited by the potential of our relationship and the growth we can achieve together in FY24 and beyond.”

For this award, Ausure brokers were asked to vote on insurer performance by rating each of them in the following 3 categories:

  • Underwriting Performance
  • Claims Performance
  • Overall Performance

Ausure would also like to congratulate the Finalists for the Supplier of the Year – Large Insurer awards:

Allianz Insurance

Chubb Insurance

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