3. Flexible service models to suit your needs

We provide flexible solutions and a choice of service options, so you leverage your strengths to run and grow your business. You choose the Service Model that works best for your business and lifestyle.

We understand that each owners’ goals, objectives and requirements are not always the same. Therefore, we work with you to create a service model that is right for you.

Whether you prefer to run your own business, with your own brand and processes, or you prefer to be out on the road with your clients and need someone to do the processing for you – we have a service model that is right for you.

4. Exclusive underwriting agency for Ausure brokers only

Ausure has access to Fortem Underwriting, which gives Ausure brokers the ability to offer clients exclusive competitive rates and terms that cannot be accessed by any other broker outside of the Group. Fortem can assist with SME business and trades insurance solutions. Find out about the Fortem advantage.

5. Supportive, helpful and friendly network of professional brokers

You become part of the Ausure community, a caring network of professional brokers who support each other and share expertise, wisdom and learnings across the Group. Our brokers regularly comment on the collaborative ethos that exists among members of the Group.

6. It’s all about culture

Insurers consistently compliment Ausure on the quality, professionalism and friendliness of our AR’s. This is not a coincidence. We are non-negotiable on our company culture and are stringent on application criteria for new AR’s in order to maintain our company values. If you are a team player, professional, willing to help and assist others, have a sense of family and integrity, you will be welcome at Ausure.

Additional Benefits of joining the Ausure Group

Benefits of being part of Steadfast

Ausure is part of the largest insurance broker network in Australia and New Zealand, the Steadfast Group. Comprised of over 300 brokerages spread across more than 700 offices, the Steadfast Group generated over $6.1 billion in sales in FY15.

This scale gives Steadfast flexibility and influence when negotiating with major insurers on behalf of Steadfast brokers and results in Ausure brokers being able to provide customers with access to multiple insurance companies, a broad range of products, competitive pricing and valuable advice. Clients of Ausure get the best of both worlds – local and personalised service from advisers in their region, with the additional insurance expertise and support of a large national organisation.

Steadfast is also like a big brother to insurance brokers, providing a raft of services which Ausure AR’s have access to. Specific services they provide:

– Provides the Groups Professional Insurance cover specifically designed for insurance brokers (Erato)

– Multi-insurer quoting platform via SCTP/SVU

– Negotiates enhanced policy wordings with insurers

– Regulatory and compliance support

– Insurer complaints support and escalation (Triage)

– Professional Development training days in each state

– Steadfast is a shareholder in Ausure so provides us all with valuable support

Claims

Ausure head office has a dedicated expert Claims Management Team who can assist with difficult or problematic claims that require escalation. During times where there are high claim numbers, such as weather catastrophes, Ausure head office can step in to assist our brokers with claim processing. This ensures clients continue to receive superior clams service, even during busy times.

Placements

Our Ausure advisers have access to Broking Placement Specialists to help with placements across the Business and Agricultural space. John Mills is our Business & Residential specialist and Grant Brokenshire is our Agricultural specialist. They are able to assist with all insurer and placement related queries or challenges. No matter how unique or complicated your insurance requirements may be, your Ausure adviser has the support to get you the right insurance solution.