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What attracts brokers to Ausure?

There are solid reasons why insurance broking businesses chose, trust and remain with Ausure.

We asked Ausure’s Graeme Lilley, GM of Distribution, who assists offices around Australia:
What attracts brokers to Ausure?

Service and Support when you need it.

“Ausure has always been about its service and support of Authorised Representatives. No matter what the requirement. Our head office team are employed solely to provide this help and support. So, Ausure AR’s have always been our focus. 

Our AR’s always comment on the level of care, friendliness, and helpful nature of our staff. Nothing is too small or too big to assist with.
The main aim of Ausure is to provide brokers with continuous improvement so you get more and better services for the same licence fee.

Assistance with the operation of your business.

Whether it is IT, Compliance, Training, Steadfast, HR, Insurers, Claims, Succession Planning, Ausure will help, support and resolve any issues.

Ausure senior management are also always on call to help and assist with all aspects of an AR’s business to ensure they have the support to help manage and run their businesses efficiently. Ausure has focused on growing though its existing AR’s, rather than solely on acquiring new AR’s. This has driven the business to be highly supportive of its AR network.

Industry leading technology and systems

Ausure are a leader in Digital Marketing and Technology, continually developing industry leading solutions designed
to simplify processes and generate new business. Ausure’s dedicated technology teams’ primary focus is on making our brokers day to day processing and sales efforts as seamless and effective possible.

The Ausure brand.

With our renewed focus on Marketing and Sales, Ausure offices are able to leverage off the Ausure brand. With over 109 locations nationally and a strong online presence, now more than ever Ausure offices will reap the benefits of being part of the group. Part of our ongoing strategy is to be the number one trusted adviser brand both nationally and internationally – with offices now also in New Zealand. 

Through ongoing training, support and services such as the Ausure Claims Department and National Service Team, we aim to make every Ausure adviser the expert in the room. This supports our company’s mission statement to be your local trusted adviser who cares.  

Strong values are the glue that holds the team together.

The Ausure team are consistently recognised as professional, trustworthy, helpful and respectful. These values have contributed to Ausure AR’s staying loyal and committed to their relationship with the Ausure Group.”

Graeme Lilley,
General Manager of Distribution

Graeme has extensive experience in the insurance industry, having worked in management for various insurers as well as jointly running a highly successful insurance brokerage for many years. He joined the senior leadership team of the Ausure Group in 2008 and since then has been involved in the successful expansion of the network from 35 to 150 branches Australia wide. Graeme uses his strong business, insurance, people and problem solving skills to assist Ausure branches with a wide range of issues relating to their businesses, as well as relationships with insurers, underwriting agencies and premium funders.  

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