Why now is the time to join Ausure
2022 marks an exciting new chapter for Ausure and Business owners who choose to be part of our dealer group.
With our leading-edge technology capabilities and functionalities, the digital sales strategy well and truly underway, and more access to services and support initiatives than ever – now is the time to join Ausure.
Let’s take a closer look at why Ausure is one of the leading Dealer groups in Australia.
We make it easy
We understand that moving dealer groups is never an easy option, but we’re here to support and assist you. Ausure has dedicated departments that can do the heavy lifting for your business.
– IT and Broking Support; Our IT and Broking Support department will liaise with your dealer groups and underwriters to coordinate the move and data transfer for you. Depending on how you want to operate, we can also manage your company emails and security on your behalf.
– Compliance; Our compliance team will look after the ASIC and regulatory requirements for you.
– Marketing; Our marketing department can assist you with the rebranding of stationery, templates and signage, as well as marketing templates you can use to notify your clients of the change.
– Training; We provide a full onboarding journey for new Branches that provide training and support to get you and your staff settled in.
Ausure also have a dedicated onboarding manager that works with you to ensure the move is as seamless and efficient as possible.
“Partnering with Ausure meant I was able to not only gain instant traction from a recognition and size perspective, but we had every type of support a new business would ever care for. From marketing, compliance, accounting, processing, claims and everything in between. These guys allowed me to hit the ground running and saw us hit 5-year goals within months. Personally, I couldn’t thank the team enough, everyone that has had anything to do with me from Ausure head office has been nothing short of amazing. The people are really what makes a difference.”
Ausure Initiatives and Services
Flexible Service Models that suit your business
We provide flexible solutions and a choice of service options, so you leverage your strengths to run and grow your business. You choose the Service Model that works best for your business and lifestyle. We understand that each owners’ goals, objectives and requirements are not always the same. Therefore, we work with you to create a service model that is right for you. Whether you prefer to run your own business, with your own brand and processes, or you prefer to be out on the road with your clients and need someone to do the processing for you – we have a service model that is right for you.
Business Mentoring and Growth Opportunities
One of the many benefits of being part of a large group such as Ausure is that you are exposed to opportunities that often never make it to market. Retirement and changes in circumstances create opportunities for other branches looking to increase their portfolio. When a branch wants to sell a book, they work with Ausure management to approach appropriate offices looking to extend their business. We provide guidance and assistance to both parties to achieve a successful outcome. Ausure also has the capacity to enter into joint ventures with branches to provide owners with capital and support for their business and allow them to explore opportunities they previously wouldn’t have had access to. Ausure can also assist branches with access to finance to assist with the purchase of new books. Ausure can make small or large investments according to what suits the business.
Claims Support
The Claims department is a team of Claims specialists dedicated to nothing but claims, led by Darren Free. We can service all claims from small to large, including total losses and worker’s compensation.
Marketing
Our Marketing department continues to implement new tools and initiatives to assist our offices. Only this year we have re-designed all Ausure landing pages that allow any enquiries to go straight through to the broker on all insurance types as well as optimizing content to place them at the top of the search results in their region. We have also begun sharing generic consumer content that offices can share with their clients via social media, email or newsletters.
Broking and Systems Support
Ausure has a dedicated Broking Support and IT team who are here to help you and your staff. Broking Support can assist with the following tasks: Provide IT advice and guidance, Setup /onboarding of all Branches, Authorised Representatives and staff, desktop and general IT support, support of all systems used by Ausure, including Insight, insurer systems and the Ausure Community Systems Training
Superior Client Management Software Access
Ausure gets early feature access and exclusive pricing on the 247 Systems Virtual Insurance Distribution System.
It helps AR’s Manage compliance, reporting, PCI DSS Payment Options, communicate with clients, selected Insurers, and with Steadfast Insight Program.
Ever wanted to be able to filter down to any client that lives in XYZ postcode, with a Business Pack Policy that does not have Cyber – to let them know they need to consider it via a one-click email campaign? Not only that, but track who opens it to read more, and send an automated follow up in 3 days with more information for them to consider? Now you can.
National Service Team
The National Service Team provide assistance to offices that would like support with back-office processing requirements. This frees up Ausure brokers to focus on other areas of their business, such as building client relationships and providing advice, and new business growth.
The National Service Team (NST) have a proven process to facilitate all of our broker’s processing requirements. Usually, the NST does not liaise with clients directly, other than when assisting brokers while they are on Annual Leave.
“The National Service team has been the backbone of our business for the past 11 years, our office would not have been at the level it is at today without NST providing us professional and efficient support, their attention to detail and regular follow-ups to ensure all tasks and renewals managed in a timely manner is next to none.”
Digital Sales to keep your business moving forward
It’s important for business owners to understand that not all Australians look to purchase insurance the same way and Digital Sales (or leads) can prove to be an asset or a threat to traditional brokers that have built their business on old school advertising avenues which are being used less nowadays.
62% of consumers will disregard a business if they can’t find them online
97% of users searched online to find a local business
Ausure has dedicated an entire team to ensuring Ausure brokers are on the front foot when it comes to Digital Leads and Sales, and giving our brokers the option to acquire clients online. Through our partnership with Insure 247 and the digital sales strategy, Ausure brokers are able to extend their footprint outside of their local area and way beyond their normal reach, with access to insurance enquiries from 4 different speciality sites that acquire leads from all over Australia. Ausure brokers are able to decide what lead type and how many leads they want on a weekly basis.
The digital sales side of the business has acquired 3,500 new clients in the last 12 months, an estimated $33M of GWP in the next 5 years.
Charline Mitchener Ausure Marketing Manager explains “It’s important to remember that insurance online will never ‘replace a broker’, but simply allows a brokerage another way to gain clients. If you are an Ausure broker, it’s our goal to have you displayed as the first search result when someone searches for an insurance broker in your region… Our work on the Ausure site and Ausure Broker Landing pages is beginning to pay off and I can see our brokers steadily climbing the Google Ladder.”
Ausure is pioneering robotic quoting, for our brokers
The robotic process (RPA) was developed to leverage connection to Steadfast Technologies Insight Broking Management Software, their digital marketplace Steadfast Client Trading Platform (SCTP) as well as Ebix Sunrise Exchange.
The process completed by the RPA is estimated to save the broker or associate up to 30 minutes for each residential property quoted, which Ausure is confident will free its ARs from a previously very manual process.
Our continuing motivation for developing and achieving these key milestones in our Digital strategy is to provide Ausure business owners with the tools to grow and develop their brokerage.
“After extensive research and discussing the pro`s and cons of the various dealer groups with friends and colleagues in the industry, it was clear that Ausure was best suited for my needs. Providing compliance, accounting, marketing, sales, training and claims support, Ausure wants to help, and nothing is too big or too small. The Ausure brand is known and respected, providing confidence to our clients that we are trusted advisors. Best-in-class technology with automated build-in compliance, templates and call recordings gives me a 360 view of my clients. It reduces the amount of time spent on time-consuming tasks and compliance, helping us meet and exceed our clients’ expectations. “We care” is not just a slogan; Ausure genuinely cares for their clients and us as ARs."
Stability and Longevity you can rely on
2022 marks 25 years of Ausure. Our Management and staff are committed to ensuring Ausure continues to be a Dealer Group that our Brokers can rely on. When you join Ausure. you become part of the Ausure community, a caring network of professional brokers who support each other and share expertise, wisdom and learnings across the Group.
As compliance and regulatory changes continue to tighten and evolve, it’s more important than ever to be aligned with a group that has first-class compliance processes in place.
Ausure is Proudly Part of Steadfast
Ausure is part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course, competitive pricing.
You can have peace of mind, knowing that you are part of a Dealer Group which continues to lead the way in Insurtech, Compliance, Training & Development opportunities, and Broker Services so that you can focus on what’s important – your business and your clients.
If you’d like to hear more about why you should consider Ausure as your Dealer Group, you can visit our ‘Become an AR’ page, give Adam Sloan a call on 0457667491 or contact us on the form below, for a confidential chat to see how we can make it easy to partner together.